Tracking and Emergency services

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Project summary

The customer required a variety of different solutions tailored to meet different markets and requirements, these include:

  • Gap year students whose parents want to know where they are and also keep a multi-media geographic based record of their trip
  • School trips, so that parents can be kept notified of the trip and view a record of where the group went and what they did and saw
  • Charity events

These apps are all integrated with the Emergency Response Centre (ERC) that monitors worldwide events 24x7.

Operators at the ERC are able to mark out exclusion zones where incidents have occurred so that travellers can be notified (via their smartphone) when they enter an exclusion zone.

ERC operators keep relevant parties (e.g. parents) informed when incidents happen. When someone is in trouble the ERC will automatically set up a recorded telephony conference room where all parties can be kept informed and advised.